1. Introduction

Welcome to Cookie Munch! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, use our services, or interact with us.

2. Information We Collect

• Personal Information: Name, email address, phone number, and other contact details provided by you.
• Cookies and Usage Data: Information collected through cookies and similar tracking technologies to understand how you use our website and improve your experience.

3. How We Use Your Information

• To Provide Services: To process your orders, manage your bookings, and deliver the products and services you request.
• Marketing and Promotions: To send you promotional materials, offers, and updates if you have opted in to receive them.
• Improving Customer Experience: To understand your preferences and improve our services and offerings.

4. Information Sharing and Disclosure

• Third-Party Service Providers: We share your information with third parties such as our CRM system, marketing agency, and other partners who assist us in enhancing our marketing efforts and customer service.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Text Messaging Terms

By providing your phone number and opting in, you consent to receive text messages from Cookie Munch. These messages may include order confirmations, marketing promotions, and other related communications.

• Opting Out: You can opt out of receiving text messages at any time by following the instructions provided in the message or by contacting us directly.
• Message and Data Rates: Standard message and data rates may apply. Check with your mobile provider for details.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

• Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

• Access and Update: You have the right to access and update your personal information.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: hello@cookiemunch.com
• Address: 4200 South Blvd, Charlotte, NC, 28209

Thank you for choosing Cookie Munch. We appreciate your trust and are committed to protecting your privacy.